FAQs

Yes, the cover is 100% wood. We work with solid wood strips of walnut, olive, iroko, cherry, chestnut, bubinga and sipo. All our woods are sustainably sourced and are FSC certified, which guarantees that the wood comes from responsibly managed forests that provide environmental, social and economic benefits.

Yes, the case protects the iPhone from being dropped. If the case is dropped on hard surfaces, the phone will be protected, although it is possible that the wood may be damaged. The cases have a unique/decorative but above all functional design, offering an easy, convenient and useful user experience. Our cases are not intended to compete with maximum protection cases such as anti-shock or waterproof plastic or silicone cases.

Our covers are 100% wood, a natural material and therefore you should avoid overexposure to extreme weather conditions. They can get slightly wet and if this happens, they should be dried and not left wet for a long time so that water does not penetrate into the wood.

Yes, it is compatible with Apple Pay and the back touch feature.

The case is compatible with the official iPhone charger. The use of other chargers may weaken the charging hole of the case.

Yes, the rear cameras are protected and will never rub against surfaces.

Yes, all cases have a perimeter bezel that protects the entire screen and will never scratch the surface.

The warranty of the case is for life. It should be noted that our cases protect the phone from falls, but it may happen that after repeated impacts, the wood may suffer some cracks. This reason may disappoint you if you are used to carry plastic and silicone cases, which as a general rule do not usually break, although we do know from experience that with this type of cases, the cell phone can suffer scratches or breakage of the screen / lens. In Tauló, we offer a totally free repair service if your case has damage or wear, always depending on the amount of damage or wear. Just contact us at hola@fundastaulo.com and send us a photo to assess whether it is possible to repair it.

If the case has damage due to dropping, exposure to extreme temperatures and/or humidity, improper installation, we will offer you a 50% discount for purchasing a case exactly like yours. If you want a different wooden case with a higher price, we will offer you a 25% discount on the purchase.

Yes, all wooden cases can be personalized with your name giving it your personal touch. The engraving of the name is done by laser, the material is heated by the laser beam that affects it, which burns the wood, the color changes and creates a contrast. The laser engraving we perform is permanent and very resistant to abrasion. You can check this customization link for more information. At the end of the purchase, you can include the personalization. Send us an email to hola@fundastaulo.com if you have any questions about the engravings.

Yes, all wooden cases can be customized with your company logo. The engraving of the logo is done by laser, the material is heated by the laser beam that affects it, which burns the wood, the color changes and creates a contrast. The laser engraving we perform is permanent and very resistant to abrasion. You can check this customization link for more information. At the end of the purchase of your case, you can include the personalization. If you have any questions about engraving, please send us an email to hola@fundastaulo.com.

All our wooden cases are unique and unrepeatable, there will not be another identical one, since we work with a natural material such as wood, each case will have its own pattern, grain and original drawing, which will be different in each case.

Putting the cover on and taking it off is very simple. We show you how to do in this video.

On the contrary, they are very light. They weigh between 32 and 45 grams.

Yes, all the buttons are also made of wood. The wooden buttons are so well integrated into the case that they react to the slightest click.

Wooden cases are durable and provide your iPhone with a differential, functional and sustainable design plus a great protection for your device. Keep in mind that our cases protect the phone from falls, but it may happen that after repeated impacts, the wood may suffer some cracks.